Lean Six Sigma: What Is It?
Lean and Six Sigma Most people in business today have heard the term “Six Sigma.” Over the past few years, though, we’ve also begun to see the term “Lean Six Sigma.” You may be wonderin...
Tag Archives: voice of the customer
Voice of the Customer: Do you have super Sonic hearing?
The Voice of the Customer is the primary reason for engaging in continuous improvement efforts. Happy customers are critical to long term growth and profitability. As Lean Six Sigma practitioners we must always make su...
