Comments on: Are You Sick of Chronic Complainers? http://www.leansixsigmasource.com/2009/05/04/are-you-sick-of-chronic-complainers/ View the world with a Lean Six Sigma lens Tue, 04 Jan 2011 10:14:33 +0000 hourly 1 http://wordpress.org/?v=3.2 By: Benjamin Lichtenwalner http://www.leansixsigmasource.com/2009/05/04/are-you-sick-of-chronic-complainers/comment-page-1/#comment-334 Benjamin Lichtenwalner Tue, 12 Oct 2010 13:53:43 +0000 http://leansixsigmasource.com/?p=374#comment-334 Great post Monique. You framed it well - the key is turning complainers (reactive and counter-productive) to solution-builders (proactive and productive). I particularly like the way you summarized it all when you stated: "Complaints do happen, but transform complaints into an exchange of solutions to problems, rather than a counterproductive rant" I wrote on a similar matter in "<a href="http://modernservantleader.com/career/whiner-or-winner/" rel="nofollow">Whiner or Winner</a>" for anyone that is interested in additional thoughts on the matter. Thank you for sharing Monique. Great post Monique. You framed it well – the key is turning complainers (reactive and counter-productive) to solution-builders (proactive and productive). I particularly like the way you summarized it all when you stated:

“Complaints do happen, but transform complaints into an exchange of solutions to problems, rather than a counterproductive rant”

I wrote on a similar matter in “Whiner or Winner” for anyone that is interested in additional thoughts on the matter. Thank you for sharing Monique.

]]> By: Monique http://www.leansixsigmasource.com/2009/05/04/are-you-sick-of-chronic-complainers/comment-page-1/#comment-38 Monique Mon, 04 May 2009 17:27:45 +0000 http://leansixsigmasource.com/?p=374#comment-38 I'm glad you like the post. Your most recent article on your website is a great complement. http://www.eighthourjourney.com/appreciative-inquiry-ai/ai-iv I’m glad you like the post. Your most recent article on your website is a great complement. http://www.eighthourjourney.com/appreciative-inquiry-ai/ai-iv

]]> By: John http://www.leansixsigmasource.com/2009/05/04/are-you-sick-of-chronic-complainers/comment-page-1/#comment-37 John Mon, 04 May 2009 17:00:59 +0000 http://leansixsigmasource.com/?p=374#comment-37 Great article Monique. I would agree with you that it is important to identify complaints as an opportunity for improvement. Great article Monique. I would agree with you that it is important to identify complaints as an opportunity for improvement.

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